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Last updated February 10, 2022

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://www.icico.co.za/terms-conditions/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Shipping Fees

We offer shipping at the following rates:

Paxi/PostNet (3-5 days) | ZAR 100-00 – ZAR 140-00

Paxi/PostNet (7-9 days) | ZAR 80-00 – ZAR 120-00

All times and dates given for delivery of the products are given in good faith but are estimates only.

Delivery is to your nearest Postnet or Paxi Point (PEP Store), depending on your choice. The following information needs to be provided to ensure the parcel is sent to the correct destination:

  • Eg: PEP Edenvale Karaglen/ PostNet Edenvale,
  • Shopping Centre Name & number,
  • PEP/PostNet Store Phone Number,
  • PEP – PAXI Number

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Shipment to outlying regions may result in your parcel being sent to the next town where there is a PostNet or Paxi Point.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://www.icico.co.za/refund_returns/.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

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